Exchanges & Return Policy

Enjoy shopping with Arewa with our easy Exchange and Refund Policy

Initiate a Return

We require that the Return Form is completed for each inidividual product return no later than seven (7) business days from date of purchase to be eligible for full or partial refund.

Return Requests are processed within 3 Business days.

An email containing the return status, slip and detailed instructions if applicable will be sent once Return has been successfully processed.

RETURN ITEMS

Place the item in its original packaging, including any accessories, tags, labels or freebies. 
Return at our return locations which will be provided to you once your return is approved. 
 
Always ensure your return slip is signed by our agents. That is your proof of return.
NOTE: Additional charges may be incurred if you choose to schedule a pick up. 

REFUND PROCESSED

Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our CS team.
 
Allow up to Seven (7) business days for refund to be return through the selected mode of payment